The initial enquiry was very straightforward and all of my queries were answered promptly
Jessica
18 Aug 2019
The initial enquiry was very straightforward and all of my queries were answered promptly
Was handled excellently. Very prompt and courteous. I understood everything very easily. Moving in to the storage space was brilliant, plenty of trolleys to use and easy to understand thanks to all the information and instructions given to us by Alan at the new cross store.
The team was brilliant. I started online but stopped, the team however followed it up and got me into using the storage. I really appreciate their passion for the work as well their tremendous support to us.
Very helpful n professional
all good!
All has been handled very well since the beginning
Everyone I dealt with was super polite and friendly, and the pricing was really straightforward and transparent. The in-store staff were really pleasant, too.
My initial enquiry was handled very well. I was adequately informed on the process for moving in and guided on how to select appropriate storage. I was even put into contact with a man and van company when I asked for one. This is my first time using a storage and I was glad I chose big yellow because the enquiry process was fantastic!
The process is very easy to understand. I was given insufficient information.
Everything was dealt with in an extremely friendly and professional manner.