Customer reviews for New Malden Self Storage

4.8 out of 5 stars
1007 reviews
Great overall customer service. Friendly knowledgeable and helpful
Natasha
3 Aug 2023
Friendly, helpful customer team Flexibility of using the storage
Ilona
27 Jul 2023
Ellie was great and welcoming explained everything
David
24 Jul 2023
Staff was excellent. Alexandra specifically.
Ursula
21 Jun 2023
Friendly staff who knew what they were talking about. Good range of unit sizes. Procedures clearly explained. Clean and tidy loading bay.
Raymond
20 Jun 2023
Elle went above and beyond to help and advise. Made the whole experience simple. Thank you
Jennifer
18 Jun 2023
Very detailed yet easy to follow process. The staff was very nice on emails and calls and even better in person. They explained everything in detail as it was my first time with a storage company. Very good experience. Thank you, guys.
Rahul
23 May 2023
The check in process was absolutely excellent. Alexandra in the New Malden branch was very very helpful and really took the time to explain everything in detail.
NA
17 May 2023
Kept in contact.
NA
12 Apr 2023
Aled and a female colleague were very helpful and welcoming. We were taken through all the procedures - Aled checked to ensure we knew exactly what we were doing.
Susan
7 Apr 2023