Customer reviews for New Malden Self Storage

Very good people work there.helpe and very welcome to customers.

Everything was so easy to use. Staff amazing.

Excellent customer service at reception. Facilities are clean, dry, relatively warm and well lit.

All of it. When I booked online I was called straight away for a follow up. I was late for checkout and contacted the branch easily and they were so helpful. When I arrived they were all so welcoming and friendly especially Ellie. She was great!

Customer service - both phone and face to face. Very helpful, patient and informative. Plus friendly

Easy to approach, availability to show the storage units to take an informed decision

The person at head office was clear and courteous when I called back. The young lady in store was welcoming, warm, efficient and helpful, and made me a coffee! She explained the reason behind things every step of the way and kept me in the loop.

Polite, helpful staff. Very clean premises, easily accessible

Professional, all the information was clear and straight forward. Everything was well explained with no hidden costs and very friendly staff.

Was helped by Conrad who took me though the process, showed me around and helped me with the paperwork.. Very useful and he made time to help me