My initial enquiry was through the website. I was telephoned the next day and the lady was most helpful. Moving in was easy, made simpler with the online checkin. I would have liked theist of insurance be stated online before finding out that cost on arrival.
It was too easy and Kieth make it easier, he is a great guy.
Have used Big Yellow several times and always been super efficient and polite. Good advice re space and prices.
I am a first time self storage user. My initial enquiry was made online. The website offered me all of the information I needed, and made that initial process very stress free and explained the whole process to me on my level. Following the initial enquiry I had a very friendly and helpful follow up call that helped me complete the check in stage.
Georgia at the New Malden store was fantastic!
The team at New Malden Big Yellow have been fantastic to deal with from start to finish! Georgia was so friendly and helpful on the phone, and I really appreciate her efforts in finding us a great value storage solution at such short notice. Kuda made the process of checking in very straightforward, and his friendly demeaner and positive attitude was a joy to see. I can't thank them enough for their time and support!
Very professional and helpful advice and very easy to speak to
Very friendly, informative and helpful in all aspects from original enquiry to arriving and learning how the lock up works. Excellent service all round.
Excellent service from Georgia and Keith. Real assets to your company.
Very well