Customer reviews for New Malden Self Storage

Staff are very helpful and friendly

Helpful staff on check in. And return visits changing inventory. Safe and secure building.

Friendly and straightforward

We were very impressed with the knowledge and helpfulness of the staff at reception. They treated us with respect and nothing was too much when we were asking questions.

Friendly polite staff

The New Malden team are by far the most friendly team in particular, from the start of my enquiry to the prompt and patient replies to clearing every doubt I had and finally the friendly and welcome check in

Great easy to use website, excellent customer service, good clean facilities. Very straightforward check in process

Procedure explained very well while check in. Good to check the size of unit before paying. Systematic PIN system. Spacious and very very clean. Easy to access.

Very welcoming staff, friendly and professional. Very well organised.

Kayleigh was very welcoming & efficient at the reception when I brought over the things for storage. As was the person earlier in the week when I came over to look at the space I'd booked.