Customer reviews for New Malden Self Storage

Very nice team, clear information. Too much details

I found the New Malden Branch a great place to reach and friendly staff all around. I have now rented two units here, one for a friend and for my constant office use. Been here before and came back to it.

Our receptionists Keith, Fred and Jess Were very helpful and courteous at all times.

initial enquiry was handled excellently , team was friendly and helpful . going the extra mile to meet my unique storage needs

Very well - all clear and manager (Louis) was very friendly and helpful.

I booked the storage two times before and I have cancelled them because of my planning changed. However, Louise of New Malden is very helpful each time. Before the lockdown, he also rang me to remind me. When I booked the storage this time, Jessica is also the best. She responded very quickly and helped me to sort out everything via emails. Much appreciated of their help.

I received a call back the morning after my online enquiry and was taken through the whole process very efficiently and professionally by I am ashamed to admit I have forgotten his name

Great communication, warm welcome and very helpful throughout

Amazing service provided by Keith and Lewis, they explained everything to me clearly and answered all my questions. They were very friendly, polite and approachable too! Very happy that they were there to help me.

Very good experience. My only ask would be that you have a “preferred method of communication” option during the sign up, so that we could select email communication also. The other non-big yellow storage places rang so often that it was actually annoying.