I have used Big Yellow storage units for almost three year and a half years and my experience has been entirely positive. The staff are friendly, the storage is high quality and the price excellent value for money. I have no hesitation in recommending Big Yellow!
This was all dealt with excellently. You have some great staff working there. Helpful and genuinely friendly and approachable.
The whole process was extremely easy and the staff were so helpful. Everything was quick and simple, with making sure I was aware of everything throughout and would definitely be using Big Yellow self storage again.
I've booked at two of your sites recently and found the process and staff helpful, courteous and friendly at all times. It's a model of personal customer service.
Well explained, all queries answered
Very well handled by the whole team with very clear explanations and guidance. A very pleasant experience throughout thanks to them. Well done to all of them. Thank you!
Very easy and very well
All went smoothly and I found the Big Yellow team very cooperative. It was just tricky because of the restrictions due to the virus, and the fact that Louis was working entirely unaided (his colleague was off sick), so it all took longer (at a time when every minute counted as I was on a tight deadline to vacate a house). But Louis was outstanding and a delight to deal with.
The staff were excellent.
Very efficient handling, lovely team and the process and move was extremely easy.