Customer reviews for New Malden Self Storage

4.8 out of 5 stars
1007 reviews
Very helpful young lady showed us 3 different size units so we could decide which was best for us. Booking was made and when we needed to alter dates slightly there was no problem . Process of moving in explained clearly and simply
Susan
29 Mar 2020
The ease of my move was incredible setting up and checking in online was fantastic and once I got there I was helped by KEITH and he did and explained everything I needed to know and obviously enjoyed his job as he had a great funny and chatty attitude. Brilliant
Tommy
24 Mar 2020
My initial enquirer was dealt with by Keith at New Malden. He was so helpful and friendly and made the whole process really easy and stress free. He explained everything and was a great help in choosing the correct size unit
Hazel
24 Mar 2020
Louis was very efficient and helpful. He followed after my initial query. It was very easy to check in online and again Louis was very helpful when I needed to make some changes and helped me in store.
Karen
22 Mar 2020
On-line was a pretty easy process, but it was outshone by the outstanding service from Keith at the depot. He was extremely helpful
Jeremy
18 Mar 2020
We have dealt mainly with Keith who helped us use storage for the first time. He explained everything from our first inquiry to the day we checked in. He also helped us get the best rates. Thanks Keith and thanks BYS.
Benjamin
8 Mar 2020
Very straight forward, Keith was very helpful and provided me with all the necessary information. Mara was pretty.
John
28 Feb 2020
Very easy
Victoria
24 Feb 2020
From beginning to completion of booking the storage the staff has been incredibly helpful and supportive.
Cristina
22 Feb 2020
Louis was extremely helpful and knowledgeable. The whole process from what size unit to get to what insurance level to have.
Louis
21 Feb 2020