Customer reviews for New Malden Self Storage

Very good service

Ollie, the person that checked me in was very kind, proffessional and helpfull. He is an asset to your company.

Ollie was great, very helpful and professional.

Great staff, willing to help and make storing an easy process. Clean storeroom, corridors and lift, easy access with plenty of trolleys.

Really good customer service.

Very helpful staff for quotes over the phone. Found a solution around my concern. Branch staff friendly and helpful, very personal service. Helpful Suggestions

We have been taking through the process with Anton and OLiver from the New Malden big Yellow; and they really took the stress from my shoulder. Fantastic guys customer service

It's very pricey, but your administrator who received us (Anton) was such a great help, kind, helpful and professional that it made it up for your hidden costs and excessive pricing. Plus the access to out box is not too great either. So Anton gets a 10/10 and your storage receives a 4/10. That's an overall 7.

Very Informative check-in. Was able to quickly answer all questions raised as a first time storage user. Very satisfied with the overall customer service provided by Lee.

Absolutely outstanding service, a really stressful house move was made a very easy and seamless experience due to the staff at big yellow new malden, we visited the store on two different occasions to view various rooms and sizes and all the staff we interacted with (Ant, Lee and Ollie) were really knowledgeable, patient and helpful, we really appreciated the time they took to ensure we were happy and had all our questions answered (even the questions we didnt even know we had) Would definitely recommend the store and will definitely be using the new malden store again.