Customer reviews for New Malden Self Storage

4.8 out of 5 stars
1007 reviews
Ollie, the manager on duty could not have done more to smooth the process. He knew I was in a rush and made me feel like I was a priority.
Benjamin
21 Jan 2018
The customer service was excelent. I felt completely amazed by the experience. I checked safestore first, but all the way big yellow New Malden served made me change my mind. Called many times with doubts and avery time was served with a smile. Well done guys. I think one time I dealt with Manager, and the other was a guy called Lee.
Luka
3 Jan 2018
Ollie, the person that checked me in was very kind, proffessional and helpfull. He is an asset to your company.
Gabriel
15 Dec 2017
Very good service
Jonathan
15 Dec 2017
Ollie was great, very helpful and professional.
Kirsty
25 Nov 2017
Great staff, willing to help and make storing an easy process. Clean storeroom, corridors and lift, easy access with plenty of trolleys.
Martin
24 Oct 2017
Really good customer service.
Timothy Francis
19 Oct 2017
We have been taking through the process with Anton and OLiver from the New Malden big Yellow; and they really took the stress from my shoulder. Fantastic guys customer service
Nadia
18 Oct 2017
Very helpful staff for quotes over the phone. Found a solution around my concern. Branch staff friendly and helpful, very personal service. Helpful Suggestions
Michiko
18 Oct 2017
It's very pricey, but your administrator who received us (Anton) was such a great help, kind, helpful and professional that it made it up for your hidden costs and excessive pricing. Plus the access to out box is not too great either. So Anton gets a 10/10 and your storage receives a 4/10. That's an overall 7.
Ruxandra
9 Oct 2017