Ollie, the manager on duty could not have done more to smooth the process. He knew I was in a rush and made me feel like I was a priority.
Benjamin
21 Jan 2018
Ollie, the manager on duty could not have done more to smooth the process. He knew I was in a rush and made me feel like I was a priority.
The customer service was excelent. I felt completely amazed by the experience. I checked safestore first, but all the way big yellow New Malden served made me change my mind. Called many times with doubts and avery time was served with a smile. Well done guys. I think one time I dealt with Manager, and the other was a guy called Lee.
Ollie, the person that checked me in was very kind, proffessional and helpfull. He is an asset to your company.
Very good service
Ollie was great, very helpful and professional.
Great staff, willing to help and make storing an easy process. Clean storeroom, corridors and lift, easy access with plenty of trolleys.
Really good customer service.
We have been taking through the process with Anton and OLiver from the New Malden big Yellow; and they really took the stress from my shoulder. Fantastic guys customer service
Very helpful staff for quotes over the phone. Found a solution around my concern. Branch staff friendly and helpful, very personal service. Helpful Suggestions
It's very pricey, but your administrator who received us (Anton) was such a great help, kind, helpful and professional that it made it up for your hidden costs and excessive pricing. Plus the access to out box is not too great either. So Anton gets a 10/10 and your storage receives a 4/10. That's an overall 7.