Customer reviews for New Malden Self Storage

We had an unusual situation where we couldn't be present so our driver handled things and no fuss, very straightforward

The process was quick, efficient and easy. Staff were all fantastic and made moving day very very easy for me

Easy

I needed storage space fairly quickly and had no idea what was involved, type of space available etc. Both Oliver (on the phone) and Lee in person, were great - explained everything in detail and quickly. Offered a good quote. The online check-in is very clear and simple to use. And checking in on the day was very quick and simple. Lee on the desk was dealing with several people at the same time and managed very well & kept everyone happy.

Convenient location, easy to use

Friendly helpful welcome. Really easy access. Felt secure but accessible.

Really helpful, pleasnat service. Great price. Acknowledged that I was a returning customer and made me feel very welcome.

Yes the lack of trolleys at the location was causing delays for me and for your customers the vans were queued up outside as a result

Ollie who was at the reception was very helpful with the enquiry as I am a deaf customer.

Ollie at New Malden were very helpful & gave full info