Customer reviews for New Malden Self Storage

4.8 out of 5 stars
1043 reviews
Very helpful staff for quotes over the phone. Found a solution around my concern. Branch staff friendly and helpful, very personal service. Helpful Suggestions
Michiko
18 Oct 2017
We have been taking through the process with Anton and OLiver from the New Malden big Yellow; and they really took the stress from my shoulder. Fantastic guys customer service
Nadia
18 Oct 2017
It's very pricey, but your administrator who received us (Anton) was such a great help, kind, helpful and professional that it made it up for your hidden costs and excessive pricing. Plus the access to out box is not too great either. So Anton gets a 10/10 and your storage receives a 4/10. That's an overall 7.
Ruxandra
9 Oct 2017
Very Informative check-in. Was able to quickly answer all questions raised as a first time storage user. Very satisfied with the overall customer service provided by Lee.
Marcus
2 Oct 2017
Absolutely outstanding service, a really stressful house move was made a very easy and seamless experience due to the staff at big yellow new malden, we visited the store on two different occasions to view various rooms and sizes and all the staff we interacted with (Ant, Lee and Ollie) were really knowledgeable, patient and helpful, we really appreciated the time they took to ensure we were happy and had all our questions answered (even the questions we didnt even know we had) Would definitely recommend the store and will definitely be using the new malden store again.
Beaulieu
28 Sep 2017
Oli is amazing and make my move to yellow storage very easy
Yanka
20 Sep 2017
Anton was very helpful and friendly. The checking process took a while even with checking in online first, but Anton made it as quick as he could.
Rebecca
6 Sep 2017
Excellent customer service from Ollie the Manager at Big Yellow New Malden
Holly
4 Sep 2017
Ollie was of great help. He was very patient, kind and available through the entire process.
Melanie
4 Sep 2017
The guy was so helpful, went out of his way to be accommodating, full of advice for what suited me best, friendly and helpful.
Jodie
21 Aug 2017