Customer reviews for New Malden Self Storage

4.8 out of 5 stars
1007 reviews
My experience was brilliant and effortless. Ollie and Kaine did enerything to make it as simple and safe as possible for me. Kaine helped me by answering all my questions in advance of my move in day, in order that the move in would be quick and painless on the day. She gave me a few tips and was very friendly at every step of the process. Ollie is exceptional. From my first visit to the Big Yellow Storage Box in New Malden to the completion of the contract and the move in, he was very good: he gave me advise, made it easy to change the size of the booked room once I recognised I needed a bigger size, and available at all times I needed. And everything with a lot of positivity and a smile on the face. This makes really the difference. I got a good deal and feel confident about my storage choice. Very happy. Hope it just keeps on this way! Always great to go somewhere where you feel looked after and find friendly people. Thanks
Annette
27 Feb 2017
Lee helped us through and was very flexible with our arrangements. The experience was very straight forward and hassle free,
Jessica
7 Feb 2017
Very organised.
Kim
23 Jan 2017
Good customer service. Helpful staff. Easy to start storage.
Alistair
19 Jan 2017
Because it was all easy, the staff are all very knowledgeable & my things will obviously be very secure.
Juliet
16 Jan 2017
Staff was helpful, friendly and accurate, Localization of storage was close to my home and security looks better than Fort Knox
Grzegorz
13 Jan 2017
excellent, very friendly and efficient service.
Christopher
6 Jan 2017
My experience was made all the better because Ollie could not have been more helpful and I would not hesitate to recommend him to anyone.
Valerie
19 Dec 2016
Convenience, closest to where I live. Negotiable, helpful staff.
Brian
5 Dec 2016
Lee was brilliant.
Dorothy
4 Dec 2016