Customer reviews for New Malden Self Storage

4.8 out of 5 stars
1007 reviews
Having never used a storage facility before I was extremely pleased to find the online website was easy to use to reserve a room at my nearest branch. When I arrived the manager Ollie was fantastic , explaining the way things worked , showing me around and going through the paperwork.
Stewart
4 Nov 2016
Ollie dealt with setting up my storage, he was polite , informative and polite and pleasant . Not only to myself , but to everybody who enter the office. A credit to your company.
Michelle
3 Nov 2016
The facility was lovely, airy and clean. The guy who signed me in was lovely and friendly and really helpful
Bernice
2 Nov 2016
Cant fault thecservice or back up
Gerald
31 Oct 2016
Ollie, Ryan and Lee were all extremely helpful and pro-active in sorting through the details and making the process as simple and efficient as possible for the team of movers and myself - including the provision of temporary codes to let the movers begin the packing before I was able to reach the facility.
Damian
21 Oct 2016
From initial telephone enquiry through to the day of storing my items the team were fantastic! Clear and accurate information, helpful and supportive and extremely approachable. Nothing felt like an inconvenience for the team. Great!!
Matthew
2 Oct 2016
Amanda was fantastic. She explained everything extremely well and is such a jolly person.
Adrienne
17 Aug 2016
Very nice storage facility; clean, bright, open, many trolleys, easy access, great location.
Peter
14 Aug 2016
Amanda was incredibly kind and took the time to show us different sized units so we could make the best choice. She took time again to help us set a first (faulty) padlock and the a second one when the first didn't work. All throughout we felt she genuinely wanted us to have a great experience and we did. Thank you!
Dirke
12 Aug 2016
staff very good ,buiding very clean,webb site simple and prices good.
Clive
2 Aug 2016