Customer reviews for New Malden Self Storage

Very friendly and helpful staff. Would definately use big yellow again and recommend to friends and family.

The staff were fantastic to me, very helpful and friendly. Thank you so much!

It was a lot easier than I though it was going to be. Paolo was a great help. Thanks!

I would say the team at New Malden are a great friendly team, this is the second time i have used the big yellow in new malden!! thanks guys keep it up, great job and thanks once again...

Of all the places I visited, New Malden Big Yellow was the friendliest. The staff - especially Natasha - were unfailingly helpful and cheerful at a stressful time for me.

Excellent, easy to use website. Friendly, informative staff.

A few times I came to the store to either put items in, (or obviously take them out!), to find that a group of individuals had taken most of the trolleys to heap their items on, in bulk. The result was that 2 people had 6 trolleys between them! That wasn't very helpful, so can I suggest you have a rule of one trolley per person.

We rent an office from you we live local and can get to work in 12 minutes. All the features taking in deliveries and post etc is really handy. Good service.

I had to find secure, clean storage at short notice. I went to Big Yellow and was delighted by the helpful and friendly manager and staff, who explained everything clearly, without pressure to purchase and who definitely took my specific needs into account. Having taken a small unit, I have found the facility very accessible, reassuringly safe and easy to use. Well done Big Yellow!

We have just recently taken possesion of a office, its a great place for our business as we are on the road most of the time and only need a occasional place to do paper work etc. There are wc's and a kitchen available and you get a parking space. The building is clean and tidy and secure Should have done a long time ago