Very courteous and efficient service
Nicholas Charles
7 Sep 2022
Very courteous and efficient service
Super supportive staff and very pleasant experience
From moment I walked in they made me feel relaxed the chap who dealt with me was so clear and made it so simple. If he ever wants a new job let me know.
Excellent communication. Mahfuz especially kept me updated and explained everything clearly for a novice like myself! Good work!
Joseph was extremely helpful. Initially the unit I received was obstructed by a metal pillar and he helped me get another one. Customer service was brilliant.
Everyone was very helpful; we showed up a week before to check out the space and Gary was really helpful and alleviated a lot of our stress. I called up on the day and was able to quickly upgrade to a larger room. And Joe was very friendly and helpful when we checked in. Moving is always stressful but everyone made the process as simple as possible and couldn't do enough to support me. Thank you!
All the staff were extremely polite and helpful, and a special shout out to Joe, an exquisite human being and cordial, professional and welcoming above and beyond
Costumer service was extraordinary. So helpful, welcoming and understanding!
We received a very detailed transparent and friendly introduction to how everything works at Big Yellow Storage. We feel confident leaving our things in storage here.
Personal very kind and professional. Great organization on everything.