Joseph was extremely helpful. Initially the unit I received was obstructed by a metal pillar and he helped me get another one. Customer service was brilliant.
Liane
9 Aug 2022
Joseph was extremely helpful. Initially the unit I received was obstructed by a metal pillar and he helped me get another one. Customer service was brilliant.
Everyone was very helpful; we showed up a week before to check out the space and Gary was really helpful and alleviated a lot of our stress. I called up on the day and was able to quickly upgrade to a larger room. And Joe was very friendly and helpful when we checked in. Moving is always stressful but everyone made the process as simple as possible and couldn't do enough to support me. Thank you!
All the staff were extremely polite and helpful, and a special shout out to Joe, an exquisite human being and cordial, professional and welcoming above and beyond
Costumer service was extraordinary. So helpful, welcoming and understanding!
We received a very detailed transparent and friendly introduction to how everything works at Big Yellow Storage. We feel confident leaving our things in storage here.
Personal very kind and professional. Great organization on everything.
Great customer service from Joe at North Kensington and firstly from Axton at head office.Joe explained everything so it made the whole process simple
The team where engaging and knowledgeable throughout my dealings with them. They took time explain the services on offer and I'd like to give Joe a special mention for his service and understanding.
Service was very informative and friendly. Easy to understand / easy to get set up / great support from the staff
Mahfuz was excellent. Haven’t seen people this good at customer servicing!