Very easy to set up with great friendly customer service I'd spoken to Joe and Joel prior to setting up my storage who were both very helpful and told me everything I needed to know Maria set up my account with me and was a pleasure to deal with making it all very easy for me to get set up All the staff are very professional and very friendly and I wouldn't hesitate to recommend them!
The entire Big Yellow experience was excellent - starting with the online live chat to eventually booking the spaces. James at reception was phenomenally helpful and patient talking me through the process. The warehouse was very clean, well signposted and generally a place where I would for sure recommend friends and colleagues to use if the need were to arise
Staff were very detail in explaining and sorting out the documents and paperwork
Organised Process, Well thought out. Easy process in usually a stressful time.
Everything was absolutely fine, the concepte speaks for itself, staff at check-in and telephone very friendly and efficient
Joseph was very helpful and always reliable and very polite.
Check in was very easy, I was able to move my stuff in with little trouble. The storage was the right size and at a good price.
Excellent so far
Excellent service from both James (with whom I had my initial discussion and Joel who was in the office when I signed up and moved in.
great