Customer reviews for North Kensington Self Storage

After the first "small, friendly establishment" had been so unhelpful on the phone, that my wife was spitting teeth and the second had had their phone disconnected, it was a relief to find a friendly,helpful telephone welcome explaining what needed to be done, what coulld be done online and what needed a store visit. The staff at the store itself could not have been more welcoming. A day that had begun very stressfully suddenly improved. Thank you.

The service I have received from North Kensington has always been excellent and over a number of years the changing staff have always been polite and efficient. I would suggest however a little more attention be given to keeping the floors a little cleaner. People moving things about do have accidents and spills, however these should not be left for extended periods as they make the location look shabby.

I'm not sure storage could ever be considered fun or the most exciting purchase you will ever make. The staff, however, were very helpful and friendly. I was really pleasantly surprised by the attitude of the staff, they made the process very simple, quick and actually enjoyable! Would def use again!!

The big yellow storage model takes the stress and anxiety out of moving and storing your belongings. And the security features within the facility are a big reassurance when u leave that your stuff will be ok locked away somewhere else. Staff are friendly and professional and happy to help answer any queries. Big yellow turns what should be a nightmare into something v easy and straightforward.

Clean and friendly environment, very non-threatening and easy to use. Would recommend again.

Everyone I have dealt with at the Scrubs Lane location has been fantastic. From the girl answering the phone to the guys in the store, everyone has been friendly, helpful and funny to boot. I have recently moved back to the UK from abroad and if all customer service was as good as this, I would have come back sooner!

finding myself temporarily homeless and in need of a place to store my belongings for a while, i opted to use the big yellow storage facility in north kensington. this was ideal as it was conveniently located near the areas where i would be staying and importantly enabled me access in the early morning/late at night, when there was no problem with parking/congestion zone payments. All in all the staff were very friendly and helpful and i was delighted with the ongoing level of support that they provided, as well as with their eagerness to provide storage at a price that was convenient to me. thankyou Big Yellow!

Every time we went in to the store the staff were smiling, helpful and friendly. They made the experience more than just a basic service - also a pleasant one.

I like this service, this is genial tks for all sevice

staff attitude great and made the set up so easy. service was quick and thorough even when I had a complicated problem to solve. Overrall a very pleasant experience and would definately recommend this company if your thinking about comparing with others.