Customer reviews for Norwich Self Storage

Friendly, efficient and helpful staff.

Helder De Sousa was fantastic. Very informative, very friendly and he took the time to explain everything and answer all of my questions.

Availability & customer service.

Very good information flow. Good web site. Excellent staff at reception

The time spent making sure I understood everything especially as my friend is so ill.

Excellent service from the chap on the reception. Couldn't have been more helpful

Very good customer service. Answered any questions I had clearly and simply, Helder De Sousa was incredibly help and made the stress of moving so much easier. Great space, makes my stuff feel very secure.

All the people there are lovely, very helpful, great sense of humour. I am in a wheelchair and they did all the button pressing for me, offered me coffee/tea/water while I waited for my man-in-van to unload my stuff into the storage. The facility itself is very modern and clean, all the technicals you could need, and they even have packing goods to buy onsite. I was impressed.

The person at reception and the organisation from parking to getting access to the store room

Very informative and excellent customer service, felt at ease as a first time storage user and process was quick and nothing seemed too much trouble. Helder is a credit to your company.