Great customer service from Helder. He was polite and explained everything clearly including the terms and conditions. He took the time to ensure we were happy with our unit and told us about the facilities available.
Very friendly and helpful staff, clean facility, very clear and easy to follow instructions
The building works well; air conditioning is very welcome.
Great customer service
Helder explained everything very clearly and was very patient
The in person check in process was easy. Rob (the receptionist) provided the necessary details I needed to access my belongings in a clear way.
I have stored with Big Yellow for many years and always experiences excellent customer service, clean facilities and very welcoming team members
provision of flexible bookings at reasonable prices.
Very clear instructions and policies, great info about rooms available, friendly staff.
Excellent service, courteous and professional staff, facilities are clean and tidy,