Customer reviews for Norwich Self Storage

4.8 out of 5 stars
1798 reviews
Very friendly, helpful and knowledgeable staff on phone and in person at reception. Costs and service clearly explained and despite being busy at reception was not rushed through the service
Hayley
11 Mar 2022
Excellent customer service upon arrival to get my key and code. Excellent drive-in instruction and opening the main food. Quick and efficient
Dorota
7 Mar 2022
Simplicity throughout
Andrew
5 Mar 2022
The staff is friendly and efficient; the lock-ups are fine.
Steven Henning
28 Feb 2022
Really friendly service from Helder De Sousa who explained the process. Easy to book online and we appreciated being able to see the room before paying.
Olivia
27 Feb 2022
Everything about the storage was explained very clearly and and the service received on our first visit was very good.
David
15 Feb 2022
Everything from first phone enquiry about taking space to how easy and thorough the experience of checking in was on the day of taking up the storage room for the first time.
Michael
13 Feb 2022
I would love to share my experience. I was just initially browsing on the internet to get an rough idea of the cost that’s when I registered by interest with you guys. After some time I got a call from Rob, who was so helpful in answering all my queries especially for me who is new to self storage. A big shout out to him because of him I didn’t even have an second thought of looking elsewhere. Thank you Rob really appreciate your help on the same.
Prashanth
9 Feb 2022
The ease of getting set up from the initial review of needs to showing me an example store and explaining all of the costs in detail.
Phil
8 Feb 2022
Great customer service; friendly and knowledgable staff; easy-to-use online portal; was able to get a unit fast.
Ann-Louise
31 Jan 2022