Customer reviews for Norwich Self Storage

Was very Pleased with service most helpfull and nothing was to much for them.

very impressed with the cleanliness and ease of access

This is the second time of using your services and yet again I've found really good service and friendly helpful staff.

From start to finish yellow box storage have been fab. I went on line and filled in the forms, so it only took 25 mins in the office. the space it what we need, it made us laugh that the music comes from near your storage unit.

Moving is not a happy time for me, but the guys at Big Yellow Norwich made it so much easier and more pleasant. Offering a cup of tea, showing me how everything worked, not trying to upsell me anything at all, and just being really considerate. The prices were fantastic, and i know if i ever need a storage solution again, they will be the only people i call.

Not ever having used a facility such as this before, I approached the exercise with a slight caution. I needn't have had the slightest of worries! The staff were courtious and explained the whole exercise simply. When I was shown the facility, I was amazed at the cleanliness, tidyness and security of the whole building and system. It is obvious that the staff are proud of their building. I would certainly have no hesitation in using this Company again and will do all I can to give it some publicity among my friends and aquaintances.

I would highly recommend Big Yellow, mostly due to the exceptionally helpful staff, namely Gavin and Andy.

I was immediately impressed with the friendliness, courtesy and helpfulness demonstated by duty staff. The whole set-up looks and fells professional and removed any anxiety I had with respect to using the facility for the very first time.

The assistant was very helpful and informative and it was a relaxed experience.

Friendly, efficient and good advice from staff. Appreciated!