Excellently handled
Julie
17 Jan 2019
Excellently handled
I was treated very respectfully. All information was given to me, also a lot of encouragement in using the online check in etc. The store was welcoming and very clean. The process of moving in to the storage was stress free.
Great, initial booking on the phone and follow up by staff closer to the time. They did end up calling twice to confirm I was still coming but were gracious when the mistake was realised.
From my initial on-line enquiry to opening the unit when we got her has been seamless, efficient and painless. Very well organised, efficient team at Nottingham.
Tom is the consummate professional and you should be proud and honoured to have him work for your company ?
Absolutely brilliant.
Absolutely brilliant team. Nothing too much trouble. Put my mind at ease during a very stressful time.
The gentleman that served us was extremely knowledgeable, helpful and courteous. Everything was explained to our satisfaction which then made the process easy.
Ellie was very helpful - thank you
Very well, a few simple questions to gaige our need