Absolutely brilliant team. Nothing too much trouble. Put my mind at ease during a very stressful time.
Mary Ruth
31 Dec 2018
Absolutely brilliant team. Nothing too much trouble. Put my mind at ease during a very stressful time.
Ellie was very helpful - thank you
The gentleman that served us was extremely knowledgeable, helpful and courteous. Everything was explained to our satisfaction which then made the process easy.
Very well, a few simple questions to gaige our need
Everything was simple and great
Very pleasant helpful staff. Missed opportunity in not mentioning price match offer but was later rectified
Initial enquiries received very detailed answers and attitude of staff very positive and helpful. In fact the whole experience was very positive and efficient. I would definitely recommend this company and the staff in the Nottingham Store are excellent!
I turned up to Big Yellow and booked everything through Tom. He showed us to the lockers so we could make an informed decision of what size we would need and then clearly went through the cost breakdown and cover included. It was a very easy process.
Very good customer support by Ellie through the enquiry and sign up stages. She was extremely knowledgeable and friendly impressing my wife and I. Possibly the best customer service I have experienced from an individual. Tom the store manager was great also when we saw him on the start day.
Very good