Very professional, wasn't left confused about anything
Anthony
7 Jun 2018
Very professional, wasn't left confused about anything
Excellent customer service. Easy and simple process into getting storage - as it is all done online.
The young man that welcomed us and helped.
Good service, good system
I needed a storage solution for a friend in a hurry. After a quick look online , ( time really was a factor ) , I decided to opt for Big Yellow and I’m so glad I did ! The website provides so much helpful information. The FAQs answered any questions I had and the graphics helped me to choose the right room for our needs 1st time. We dealt with Amy who was brilliant and made the whole experience so easy.
Everything was perfect. From the greeting we received to the explanation of charges. The different sizes of units was expalined perfectly. We left feeling like we had been expertly looked after
No issues at all. Simple and straight forward. Must admit though, the less internet savvy person may have issues setting up etc online.
Good and efficient service
Customer service and advice and support has been exemplary.
Great service