Very helpful. Secure storage. Good value for money.
Marie
25 Mar 2018
Very helpful. Secure storage. Good value for money.
As a student, very affordable accommodation (especially if you share container with friends!). BY staff are very friendly and are a great help! Whole experience at BY is faultless.
Great customer service from Steven and Ellie. Everything’s really well explained and informative and both genuinely want to help you.
Service was very good when I arrived. Was greated when I arrived and everything that was said was said clearly. I could understand everything. Steven helped me a lot
Everything was fully explained and so easy
very good communication
The process was very simple. The staff was extremely helpful and made the process very easy to do. Much appreciated in a personal difficult situation.
Steve the man on the desk we was knowledgeable, kind and pretty much the best representative for big yellow you could ask for. Top marks for him.
Amy from the Nottingham Office did a fantastic job. I had never used Big Yellow before and she showed me the ropes, explained the process and discussed all costs with me. She even went to the effort of showing me the size of my room and asked if I’d need an upgrade. She was polite and super friendly. Will definitely come again
Ellie and all the staff were very helpful