Customer reviews for Nottingham Self Storage

Very satisfied

After making several enquiries for storage for the contents of our home, we settled on Big Yellow. The manager was very helpful concerning the size of storage we would need and negotiated a price which was not only competative but good value. On arrival we were shown several units all of which were well presented and we made a choice to suit our needs. The staff were both efficient and friendly. There was ample trolleys to transport the furnishings and we were impressed by the security and alarm systems in place. The only improvement I could suggest is that it would be helpful if you could reverse the lorry/van so that you are unloading undercover if the weather is wet. We felt save leaving our possessions and would certainly use Big Yellow again

I was a bit unfamiliar with the concept of storage, but was delighted with the enthusiasm and helpful attitude of the staff who showed me around and answered my daft questions. I was impressed with the access arrangements and security; my only point for improvement would be for regular access until 8pm (Mon-Sat). The 50% discount for first 8 weeks and ongoing employer related discount have made self storage more affordable than I anticipated; as did the flexible terms and 7 day notice.

I found myself in a really difficult position all of a sudden.. Big Yellow were brilliant, really easy, and had a great offer on too. The only slight criticism I have is I had to wait 45 minutes before I was properly acknowledged when I went in originally as someone in front of me was taking a long time, and there was only 1 member of staff. Other than that though, all good.

The lady that dealt with the check in was very welcoming and went through the process very efficiently. She was more helpful than expected and showed us different sized spaces to assess that our booking would meet our needs.

This was the first time that we had used Big yellow Storage and we were surprised at how easy it was to use and set up. The flexibility of what you can keep at the storage is a good feature, we had a 30sft space which was ideal for our needs, high celings and easily got everything in.

From the first contact to completing the paperwork and to moving everything in to the storage space it has been amazingly easy and simple! Would definitely use again!!

This has bee very useful for us to use in between house moves. We have had "fun" fitting everything in and have managed to empty a 2 bedroom house into 1 unit. It has been easy to acess and we haven't had any issues with anything.

First time I have used self storage. Couldn't have been easier, great assistance from staff.

Overall impression very good. Staff courteous and friendly. Would definitely recommend