We found the staff helpful and the facilities exactly what we wanted. The access via loading area and wide lifts was good and the rooms usefully laid out. The one thing which took the shine off was a shortage of large trolleys which mean we had to make more trips to the room and were there for longer getting in the way of others. Just a few more trolleys would relieve a lot of queuing and get people in and out more quickly.
J Wickens
7 Aug 2012