The lady that dealt with the check in was very welcoming and went through the process very efficiently. She was more helpful than expected and showed us different sized spaces to assess that our booking would meet our needs.
This was the first time that we had used Big yellow Storage and we were surprised at how easy it was to use and set up. The flexibility of what you can keep at the storage is a good feature, we had a 30sft space which was ideal for our needs, high celings and easily got everything in.
From the first contact to completing the paperwork and to moving everything in to the storage space it has been amazingly easy and simple! Would definitely use again!!
This has bee very useful for us to use in between house moves. We have had "fun" fitting everything in and have managed to empty a 2 bedroom house into 1 unit. It has been easy to acess and we haven't had any issues with anything.
First time I have used self storage. Couldn't have been easier, great assistance from staff.
Overall impression very good. Staff courteous and friendly. Would definitely recommend
We found the staff helpful and the facilities exactly what we wanted. The access via loading area and wide lifts was good and the rooms usefully laid out. The one thing which took the shine off was a shortage of large trolleys which mean we had to make more trips to the room and were there for longer getting in the way of others. Just a few more trolleys would relieve a lot of queuing and get people in and out more quickly.
Herra was very professional, helpful and made the whole experience pleasant.. many thanks
I found the staff really helpful in their advice on size of box and how to make most use of the available space. The out of hours access was wonderful and very easy to use. The site is well maintained and very clean and tidy. I would use the site again if the need arises.
Was up in Nottingham helping my daughter store her belongings, so only had very limited time. We had no idea where Big Yellow Storage was, but found it easily and everything went off very smoothly and quickly, so we had plenty of time left to do all our other jobs. Would definitely do this again.