Good experience. attentive, but not too much (unlike some of the other storage company's) Christine and Dave were very helpful. NB Christine had better taste in music Dave...????
Having never used a storage facility before we was stepping into the unknown. Dave the staff member that dealt with us was excellent and guided Myself and my wife through the process. Whatever you’re paying him it’s not enough. His customer service and friendly manor was first class and because of that we will be recommending the Orpington branch to everyone.
Dave Selwood was very helpful and assisted us with our storage needs
It was .are incredibly easy, all the staff were extremely helpful and knowledgeable and explained everything simply
I rang a few times as got confused online lady was very helpful and talked me through how to complete my reservation and inventory. When arrived the room we booked was to small so she with no problem changed it to a bigger one and gave us the best deal on it she could. We had the kids with us on arrival and she was very friendly and welcoming to them to. She talked and wrote it down so i didn't forget how to get in after hours. She seems a credit to your company.
Spoken with Andra and Christine several times during the last few weeks and they have been exceptionally helpful and friendly and made the process very easy.
This was made very easy by the staff
Excellent.....very rapid response and follow-up. Email check-in etc. made it incredibly easy and the centre team were extremely friendly and helpful.
I have to say that my company Plumleys Plumbing Merchant, pride ourselves on service. When I visited your store at Orpington, Natalie was front of house. She is usually at the Bromley depot, and I was glad that she was at the Orpington branch when I arrived. Her whole persona was spot on, she really left me feeling happy when I left the store. She really is a credit to your company. People are what make any business work and you are very lucky to have her working for you.
The all process, from the check-in to the move was smooth and stress-free. The online check-in allowed me to handle the "paperwork" in the evening when I was done packing for the day, instead of having to put everything on pause to deal with it on site.