This was made very easy by the staff
Deborah
1 Oct 2019
This was made very easy by the staff
Excellent.....very rapid response and follow-up. Email check-in etc. made it incredibly easy and the centre team were extremely friendly and helpful.
I have to say that my company Plumleys Plumbing Merchant, pride ourselves on service. When I visited your store at Orpington, Natalie was front of house. She is usually at the Bromley depot, and I was glad that she was at the Orpington branch when I arrived. Her whole persona was spot on, she really left me feeling happy when I left the store. She really is a credit to your company. People are what make any business work and you are very lucky to have her working for you.
The all process, from the check-in to the move was smooth and stress-free. The online check-in allowed me to handle the "paperwork" in the evening when I was done packing for the day, instead of having to put everything on pause to deal with it on site.
Very well planned friendly staff will return and also recommend
Excellent counter customer service, everything explained faultlessly.
I was made to feel valued and wanted. Staff were friendly and professional with a 'can do' attitude to my requests
Your reception team from out initial visit were very helpful and informative and this continued following further visits.
Staff are extremely helpful and friendly. They explained the process very clearly and were happy to answer any of my questions.
The whole process was very smooth and straightforward and the customer service received from Andrea was impeccable and she is a great asset to the company, highly recommended.