Customer reviews for Orpington Self Storage

Process was easy.

The team (Andra, Dave & Christina) make it such a smooth and stress free process. Explained the process well and the best options available for my particular needs and length of stay.

very very helpful to me. Gave me all the information I needed for me to get a storage space for what I needed it for.

Appreciate the online booking with flexibility to move dates and the price being held. Really worthwhile coming in and discussing face to face with staff. Would not otherwise have understood fully about the insurance. Your insurance is expensive. Double what I actually paid. David was really helpful ... nothing was too much trouble. Found a different room that was cleaner and slightly wider and shorter which was better for my possessions.

At first i was a bit sceptical as ive only dealt with one other storage company and only found out about big yellow upon driving past to somewhere. Once enquired, a member of team at the Orpington branch got in contact and his mannerisms was very perfect. Good sense of humour, made me laugh, made me feel at ease and his customer care right upon going through with obtaining the storage was excellent. In all honesty this is the best customer service i have experienced to date.

My reservation for a unit was dealt with swiftly and easily. The booking process was clearly explained to me and moving my items into the store was smooth and without difficulty.

Christina is a person i wont to employ she was thorough in every aspect of your business.Top marks.

It was all clearly explained no reason for questions, nice helpful staff.

Initial enquiries, on the phone went well. Christina clearly explained the process and I agreed to book the room,then there was a hiccup with my email. I cannot emphasise how patient and forbearing Christina was as I kept phoning to get things sorted out. Once the email was sorted out everything went very smoothly.

Because of the half price deal and Andra was excellent