Initial enquiries, on the phone went well. Christina clearly explained the process and I agreed to book the room,then there was a hiccup with my email. I cannot emphasise how patient and forbearing Christina was as I kept phoning to get things sorted out. Once the email was sorted out everything went very smoothly.
Because of the half price deal and Andra was excellent
Came in to enquire about storing some house contents yesterday, and was greeted by very helpful and friendly staff who explained everything I needed to know and I started moving our stuff in about an hour later.
Super helpful and friendly...
The staff are amazing nothing is to much trouble so helpful and caring
Helpful friendly staff who provide all the detail you need
Easy to use, friendly and helpful staff. Very secure.
Very easy to sort out
First class customer service! Invaluable assistance from start to finish for eg recommending a removal company, the type and size of room, next steps when current term ends. Friendly and customer service at its best. This is the second time I have dealt with Big Yellow storage and in my opinion/experience Christina, Andra and Dave are one of the “Dream Teams”! ?.
Good , friendly staff.