Dan and Dave provided a fantastic service from initial phone call to moving in. Great service from them thus far.
B
27 Feb 2026
Dan and Dave provided a fantastic service from initial phone call to moving in. Great service from them thus far.
Amazing service from Dan, very responsive on the emails, clear introduction and very thorough run through of the options.
Dan was really helpful and got us checked in really quickly and easily
Great customer service and lovely clean unit!
5*
I contacted Big Yellow after a very bad experience with another removal and storage company and not only were they sympathetic, they helped me get another removal company and safely transported my items to their storage. I went to the office to finalise some paperwork and Lily and Dave were just the best. They treated me with respect, took time to explain things and ensured that I understood everything before leaving. Big Yellow Orpington are the best. I would highly recommend them to everyone
David and Lily are very helpful and friendly
Dave has exceptional customer service skills, and is caring and caters to peoples needs also. He cares about the customers. It was very easy to book and Dave explained everything to us. He made the experience very relaxed and quick.
Very good explanation and tour of rooms by Lily…I booked and the check-in was straightforward…very good company
The team at Big Yellow are fantastic, the customer service they provide is second to none . The facilities are always clean and trolleys also available. We would highly recommend.