Lovely staff in reception, Lily and the man with glasses very friendly
Emma Jeffery
19 Sep 2025
Lovely staff in reception, Lily and the man with glasses very friendly
Fast sign up friendly staff
Dan and Dave were really helpful and friendly, made the process really easy.
The two gents at reception were very friendly!
Top tier service from Dan! Just came in to grab some boxes, was offered tea and biscuits, and even held the door open for me. What a gentleman.
Great service checking in with Lily and checking out with Dave. Easy process all the way through - exactly how self-storage should be! Top team and facility in Orpington - thanks.
Went down to speak to the guys at Big yellow Storage yesterday about the possibility of using Big Yellow in the near future. Dave who dealt with us could not have been a nicer guy to chat with. We didn't catch the other guys name but he makes a mean cup of tea. Any fears and about hard-selling and big prices were dispelled. Really pleased and happy with the help and advice given. If you're filled with trepidation about speaking to BYS about storage, prices etc.., I can assure you, there's no need. Cheers to Dave and his colleague, I hope we don't have to resort to temporary storage, but if we do I know there's a friendly helpful place to go to. Thank you.
Lily was fantastic.
Friendly staff, wanted to buy some boxes as moving staff were very knowledgeable and showed a genuine interest. The cookies were a nice touch too!
What a great experience, just popped in to get a few boxes and was met by two lovely staff members Dan and Lilly. Dan even held the door open for me on my way out. What a gent!