Customer reviews for Orpington Self Storage

4.8 out of 5 stars
851 reviews
Providers of much-needed space for all our toot and conveniently just round the corner from children's dance class! i have re-discovered my carpets and wall space. The staff at BYB are brilliant, access is easy and security fantastic.
LUCY JONES
24 Feb 2010
A useful storage place for our Yuoth organsisations equipment. Friendly staff, Easy to use.
Steve Humphrey
24 Feb 2010
The storage facilities are very well organised with good security which is simple to use.
John Darbyshire
24 Feb 2010
Extremely helpful manager when I came to enquire about storage space, easy to set up contractually, a great service. I particularly like the way the whole facility is extremely clean and well lit, and not at all dark and "spooky" as some storage facilities can be. Parking and van access is excellent and the lifts are large and spacious making moving stuff in and out very easy. I would definitely recommend it.
Jonathan Reed
24 Feb 2010
We have found the Orpington Big Yellow store to be 100% from first booking our room and ongoing with delivery of invoice, advice, support and response to any queries. A very good experience, especially the staff who should be commended on their knowledge, politeness and professionalism.
Rosalynn Winter
24 Feb 2010
We were undergoing a very stressful loft conversion and needed to store everything from the loft until the conversion was complete. As it turned out, storing our items was the most pleasant part of the whole experience. The staff could not have been more helpful, or the facilities any better. From adding more stuff to the inventory to accessing our storage facility after hours, nothing was made difficult and the whole experience was hassle free, (unlike our loft conversion.)
Sally Liggins
24 Feb 2010
When I moved my stuff in the girl was very helpful. It was also good to be able to buy boxes in different sizes. Maps near the lifts in different colours would be helpful
Catherine de Lacy
24 Feb 2010
Registered Charity - very grateful for free storage offered for a number of years.
Malcolm Lowing
24 Feb 2010
Very good service. Quite expensive, but very good provision jutifies the cost. I knew my possessions were safe and would be in the same condition when I retrieved them as they had been when I first stored them, and this proved to be the case. Security was so good we had difficulty on a Sunday in accessing our own room, but that was because we didn't know how things worked out-of-hours. I would definitely recommend Big Yellow to other people. Thank you for an excellent service.
Felicity Bonel
24 Feb 2010
My experience of the Big Yellow Storage company was very positive. The place was clean (if a little surreal with the piped music, but it might well be scary without!), well staffed by friendly and polite human beings who understood the potential drama of moving, and felt secure.
Esther Watts
24 Feb 2010