Customer reviews for Oxford Self Storage

Very good everything

Everything was handled extremely smoothly via email and phone (we live in Sweden) and I am impressed with the ease, friendliness and flexibility. Thank you

It was extremely easy, and I really had no issues at all

I did not much like the on-line process but once I got to the warehouse, I found Jamie Lee, the member of staff who dealt with me, exceptionally helpful and friendly.

Very fast smooth and greatly explained by Jamie Lee.

Good communication and explanation of how it works

I was moving under very stressful circumstances. The team at Big Yellow Storage Oxford were so friendly and reassuring and made the check in process incredibly easy. They didn't know that I was fleeing from an abusive living environment and their kindness and smiling faces made every bit of difference. They were also incredible, kind and efficient over the phone when making the booking. I really hope that this message is passed onto them as I am so very grateful.

Stephanie was very professional Nothing was too much for her She showed me and explained everything properly. Very polite and welcoming Great customer service. Easy to communicate by phone and email. Thank u very much:)

My initial enquiry was handled well by Charlie who helped me arrange a unit, paperwork because I am out of the country due to the difficult circumstances, and a price breakdown. He followed up with me as agreed the next day.

Everything was explained clearly on the websites, and all additional questions were answered quickly and easily both over the phone and in-person.