all very easy
Michael
27 Aug 2020
all very easy
It was easy to get in touch
Everyone was super nice and I was so surprised at how easy and painless it all was. Very happy I chose this company.
It was all extremely easy and clear. All the phone calls I had were straightforward with clear information communicated.
The reservation process went very smooth.
The process was very smooth and took minimum time. Overall great experience.
Everything was really easy. I was contacted whilst I was exploring storage options, and Maria and Fiona who I spoke to separately through phone and chat box respectively were very helpful given I was looking for an extremely last minute storage. The process was very smooth and simple, and wonderfully fast and efficient. I have no problems with how my enquiry was handled. Things were simple and straightforward, and easy to understand.
Thanks to pleasant Stephanie, and pro-active Jamie this transaction was made seamless. The whole experience made us feel that even in a worst thunderstorm, we will find our way to Big Yellow!
It was amazing - everyone has been so helpful!
Very convenient Booking and check in online fairly straightward. Moving and process to access storage unit explained well by staff