Customer reviews for Oxford Self Storage

4.8 out of 5 stars
1173 reviews
I dealt with Charlotte on the phone and then personally when I went to the Oxford warehouse, both myself and my wife thought she was simply fantastic, she did everything quickly and efficient and explained everything very clearly.
NA
5 Jul 2019
I was so happy with the speed and efficiency with which my initial enquiry was dealt with - all information I received was relevant and helpful, and I appreciated the flexibility offered (i.e. to reserve the space until I decided whether or not I would indeed move my things in) so much.
Catrina
24 Jun 2019
In my experience the whole process was so easy, it took the hassle away from the added stress of moving home and having to find somewhere price competitive and also somewhere safe and secure for my furniture. Would definitely recommend The Big Yellow Storage to anyone and would use them again in the future.
Natalie
17 Apr 2019
The query was handled very swiftly and efficiently. It had been going on for months that I needed to move my things into storage but never had the time or resolve. Then I found a place in Bangor at half the price but decided it was too far to have to drive (on multiple trips) to move my stuff or get access to it. I think I got a very, very good deal, all things considered. The young lady who dealt with the request over the phone, plus the young lady who was in the office on the day I moved in (Stephanie) were exceptionally professional and helpful.
Karen
13 Apr 2019
All staff were clear, welcome and helpful
Sally
10 Mar 2019
Totally the best
Richard
7 Mar 2019
I was amazed how quick and stress free the branch responded to my online request. Communication was swift and all options were discussed at the onset with no hidden charges as some often come up with. Particularly the assistant branch manager Stephanie Purnell who dealt with us throughout. Stephanie was very professional, knowledgeable in the trade and offered all assistant within the context of Big Yellow operation code of conduct. She deserves more than a pat on the shoulder.
NA
17 Feb 2019
My initial call was handle by James. He was very polite and explained the process extremely well. He has continued to be very pleasant and helpful.
Alison
10 Feb 2019
Very cirtious received a phone very soon after my initial enquiry Stephanie was very helpful
Zoe
3 Feb 2019
James and Stephanie have been incredibly helpful. The level of customer service skills displayed have been commendable.
NA
25 Jan 2019