The manager was helpfull and informative when he showed me around.
Justice
27 Oct 2017
The manager was helpfull and informative when he showed me around.
Helpful staff explained everything well and couldn't do enough to help me. Staff name was Stephanie. Her service was excellent.
Very good customer service provided
Friendly, efficient and fast service.
Facilities were the usual high standard, and Stephanie at the reception desk was extremely pleasant and helpful. Stephanie helped me choose the unit and dealt with the paperwork efficiently.
Nate and the team at big yellow oxford were extremely helpful in handling my storage in what was a very stressful move. They made it very easy to remotely arrange it from London.
Firstly because of your recommendation regarding people (Darryl + 1) to collect and deliver. Both great! Secondly because of the reception at the store by Stephanie - highly competent and efficient p a very nice personality, and able to answer all my questions.
I have used big yellow a couple of times and always find the moving in easy and the staff are friendly and always happy to help
pleasant helpful staff, Nate dealt with us explained everything thoroughly
I gave this score as the staff on the main customer service phone line were extremely polite and helpful. On arrival at the Oxford depot on the Horspath Estate I was met by Ben, who was very polite, friendly and helpful. I also met his colleague Nate who to was very polite helpful and friendly. They both have made my first experience at Big Yellow Storage an enjoyable one and I will definitely recommend to all that require storage in the Oxford area to use The Big Yellow. Both Ben and Nate are a credit to The Big Yellow.