My belongings will hopefully be secure and have insurance and removals recommendations. Payment was simple and broken down clearly as well as nice employees.
Sayantani
18 Jun 2018
My belongings will hopefully be secure and have insurance and removals recommendations. Payment was simple and broken down clearly as well as nice employees.
Very easy to use website, check-in process was very smooth, very friendly staff. Only issue was that pricing wasn't very clear on the website.
Staff very helpful and friendly.
Stephanie Purnell who served me was so helpful in explaining the whole process of how everything worked. Her service was absolutely brilliant, so polite and friendly.
Curtis Simpson checked me in on my move in date. He was helpful, friendly, professional and gave me the impression that he was genuinely trying to make my check in process easier. It's a real pleasure to deal with someone in customer service who does a genuinely good job without being left with the sense that it's all fake.
Fast efficienct service, first class people
Steph was really friendly and helpful. She showed me around and exactly how to access everything. She was very easy to talk to and ask questions.
Friendly, well informed staff and exactly the service I needed. I was also impressed at the additional services I was informed about when booking in. I also liked being able to do a lot of the paper work online beforehand.
It was because I wasn't given all of the necessary information from my first phone enquiry about Storage with Big Yellow storage.
excellent service