Customer reviews for Oxford Self Storage

Easy to coordinate with the facilities in London (north kensington) and Oxford. Staff were very friendly and helpful

Extremely easy to book space and the support of all staff members was excellent.

Very friendly service and Ben was very helpful and was very articulate in going through all the documents and letting me know what I needed to do to gain access. Thanks

My first impression of Big Yellow was made when I needed a last minute storage solution after having to relocate temporarily, Big Yellow had a storage unit available even though it was the day before I needed it, they even offered me 50% off storage for the first 4 weeks and a refund for any of the remaining days on the contract after I close up. Dan made a follow-up call to me to make sure that everything was ready to begin using the unit, he was very polite efficient and knowledgeable. When I arrived at Big Yellow I was greeted by Dan and James who made we very welcome offering me a cup of tea while we went through the contract (Much Needed Cuppa!). The paperwork was completed swiftly and I was able to move my items into the unit quickly, Dan and James answered all the questions I had and were very helpful in understanding the procedures and details of the storage use. When I was done filling the unit James offered to call me a taxi, which was exactly the kind of service I needed to get back to the center of town and catch my train. When I returned to Big Yellow to clear out my unit I was greeted by Nate and James who were again both very friendly and actually took an interest in my life and situation, the move out was just as efficient and I even got a substantial refund as I left earlier than the contract end. Overall I would Highly recommend Big Yellow to anyone who needs a fast and efficient service by a quality team who are switched on and engaged.

The guy Nathan was pretty friendly, even when there were slight delays he was very apologetic and gave me a nice detailed walk-through on how to do everything.

Excellent service! I have never used self storage before and Big Yellow have been a excellent! Amazing customer service

Just be satisfied with the score that I have given without me having to micro manage my reasons.

The staff was very friendly and helpful. Everything went smoothly.

Charlotte at Oxford 2 was very helpful and professional, thank you.

Quick personable service.