Stephanie very helpful on the phone before we booked talking through which size storage to use. Given details for removals company. Rob very helpful when checked in and gave lots of info about how to use facility and answered all my questions. Very happy with service.
Customer service was spot on, Nate was so helpful, he even advised us on a cheaper and more cost effective option.
Long story. ... short version, I needed larger space and the crew helped more than I expected. James, Stephan, Ben and Nat from both the Horspath units were amazing. They have met my budget, the space I need and even helped transfer my stuff to the other unit, a woman on my own with a small car, I could not have asked for more help, and that they offered was truly amazing. They are a great team..... I think they need a raise. ?
Easy to book and check in online Easy access to room Nate on reception was very helpful
Well I was attended to promptly and was gown how everything works and the various options available. Stefanie was very helpful
Most helpful and patient. Accommodated my needs, and took care with details I didn't even consider. Insured that I was comfortable in regards to duration and placement.
Friendly and helpful staff
The staff at big yellow are always a pleasure to deal with. Great place to store our goods
Went to the wrong store to begin with, which was my fault, Stephanie introduced herself and started doing the move in process with me until rob moved me in
Great customer focused service from knowledgeable staff.