Customer reviews for Oxford Self Storage

Staff very knowledgeable of customer requirements, saved me money as I had gone for a space that exceeded my needs by a long shoot.

easy online check in but i wasnt informed that as a 1st time customer i had to be there befor 6pm to register .spoke to the help desk and they were fantastick phoneing the local store manager and he sent down a member of staff to let us in ,great customer service

We had a lot of issues along the way with moving all of my belongings into a secure storage, and Big Yellow was extremely flexible when it came to helping to get everything into the room, as well as even staying open late to accommodate us. Best service experience I have ever had. Special thanks to Nathan from Big Yellow Storage Oxford for everything he did for us, for staying at work later and helping us through everything, all whilst being very friendly.

The man who dealt with us was lovely - explained everything in great detail, was very accommodating and very helpful! Plus the process was very easy and I'm happy that my belongings are in good hands.

Everything went smoothly, clean room, friendly staff and organised system.

Very straight forward sign on and good information provided, even got a what to do in the event of fire. The site looks very clean and tidy.

Well.. is good facilities, professional customer service...cheaper compare to others...convinient and good size storage.3

I'm not very experienced with storage etc. But big yellow was straightforward and seemed reliable as a brand. I believe the price to be alright too. My brother had previously used big yellow and recommended it to me.

Stephanie has been very helpful throughout the process.

Nate was extremely helpful and made an otherwise stressful day far better. He helped me make sure I had the right sized unit and was overall very pleasant to deal with and his colleague seemed similarly polite while he dealt with other customers.