Customer reviews for Oxford Self Storage

Easy to find and understand fees and space. Good location and straightforward terms and customer service.

The staff were extremely prompt and helpful

I liked the service right from looking at the storage space, getting support buying the packaging bundle ,on-linechecking and customer services has always been great.

Good system Supportive staff Closeness to my home

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Seemed efficient from the booking process to the check-in process. Friendly helpful staff on site at the Oxford location. However on the negative side the insurance is a rip off - as clearly you make a huge profit from the 'compulsory' insurance even though I would rather not have insured the items which are of little commercial value.

Staff (Stephanie and colleague) very interested and helpful. Online documentation and quoting an easy process. Move in was rapid and hassle free.

I find it quite expensive compared to other companies that I will source another company if I need to store my belongings for more than 4 weeks

Easy access first time out of hours late on Sunday evening. The team called me on my journey back to the uk that day to say the entry code etc had been tested and was working fine. Entry was straightforward, trolleys available, lifts etc efficient. Unload of a large van was completed in an hour, quicker than expected.

Stephanie and Rob was incredibly helpful, made the transition much easier. They are super friendly and has superb customer service skills. Stephanie was incredibly helpful and professional.