Steph and Rob provided a fantastic service from the initial quote to moving day and went above and beyond to ensure that everything went smoothly-which it did!
Jennifer
25 Feb 2017
Steph and Rob provided a fantastic service from the initial quote to moving day and went above and beyond to ensure that everything went smoothly-which it did!
Ben was very helpful and friendly, explaining how everything works and giving us a tour. Very well organised and efficient. Very good online services.
Service very good and in both yellow boxes the people very helpful and friendly
Almost everything impressed me, the facility, the security arrangements and the extremely helpful and friendly staff. The only one little thing I wasn't happy about was the asking price of £13 for a padlock, but I simply went over the road and bought one from Toolmaster for £4 after checking with you it was good enough
Good service from the local team, talking me through my options, both on the phone beforehand and also on the day of moving in. Facility was clean & well lit & met my expectations.
Good service, easy to sort and super price. I just had a room and some boxes. This little sliding thing at the side is ***** me off slightly though!!
I had been experiencing a lot of stress about how to organise the clearing of an attic. From the moment that I contacted Big Yellow each person with whom I communicated was so helpful and efficient that they hugely relieved that stress. Thank you!
Rob at the Oxford storage depot was really helpful and courteous. He answere all our questions and made us feel confident in choosing big yellow of the others in the area.
Stephanie in reception was very helpful from the beginning, explained everything clearly and concisely, 10 out of 10 for making it easy.
I was a walk in customer & was sorted within 10 minutes