The staff was extremely helpful and friendly, and they answered all the questions I had!
Maria
20 Jun 2016
The staff was extremely helpful and friendly, and they answered all the questions I had!
Very helpful and personable staff on the phone and at the storage unit.
Extremely professional and customer-orientated.
Excellent
Couldn't fault it.
I have used Big Yellow before and, as then, the current rental was very easy to set up; indeed, the staff (Charlotte at one Oxford site and James at the other [both on Horspath Estate]) could not have been more helpful. The rental rate is very competitive and the half-price offer on the initial weeks of rental is an unexpected bonus!
Answered earlier in survey
Calm, reassuring and competitive.
Very good
It was an easy and pleasant process