Rob was very helpful, worked hard to meet my needs and gave a great price. I would recommend Big Yellow to friends and would advise they see Rob also. I booked 50sq ft ongoing contract.
Everyone was very helpful and made everything very clear and straightforward.
Very friendly, efficient and not pushy. Initially dealt with James and later Nate. Both were clearly great ambassadors of Big Yellow. We were even offered a cup of tea before we started the actual move in.
Easy to find and understand fees and space. Good location and straightforward terms and customer service.
The staff were extremely prompt and helpful
I liked the service right from looking at the storage space, getting support buying the packaging bundle ,on-linechecking and customer services has always been great.
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Good system Supportive staff Closeness to my home
Seemed efficient from the booking process to the check-in process. Friendly helpful staff on site at the Oxford location. However on the negative side the insurance is a rip off - as clearly you make a huge profit from the 'compulsory' insurance even though I would rather not have insured the items which are of little commercial value.
Staff (Stephanie and colleague) very interested and helpful. Online documentation and quoting an easy process. Move in was rapid and hassle free.