James was really helpful and friendly, nothing was a problem, made me feel really at ease that my things were very secure, and yet i could access them if needed without a fuss. The whole process from start to finish was so quick and as i work for an organisation which requires a lot of travel, i will be recommending Big Yellow to colleagues.
Very professional, paperwork and room sorted very quickly.
Easy to use - friendly service - by Charlotte?. Everything was as described on the website. Just check-in took slightly longer than I would have liked - although I'd done the online check-in already.
The communications by telephone & email leading up to my check in date were friendly, efficient, non pushy & transparent. The chap who checked me in was professional, helpful & really knew his stuff. The paperwork was given an appropriate level of attention with time to consider its content. And the chap went the extra mile to help me place my boxes into the storage unit, as my partner was delayed. By the time my partner arrived, the job was finished. Couldn't be happier and the pricing is fair with some flexibility due to us having to take a slightly larger unit than we needed.
Very good service on booking storage. Very helpful and knowledgeable staff.
Friendly efficient staff.
Straightforward process, friendly staff &coffee, procedures well explained, good follow up and prompt service.
Very easy move in and lovely staff, great website and easy to sort out .
I found the staff to be exceedingly competent, in addition to being a pleasure to deal with. Despite having a somewhat unusual request, I found the staff to be incredibly helpful.
The service is good.The price is reasonable because of the 50% off.Security is excellent & the use of the storage is flexible.