Friendly staff who told us do we needed to know and offered us coffee or tea. The online booking is efficient and easy to use. The facilities are excellent.
Ian
23 Jun 2016
Friendly staff who told us do we needed to know and offered us coffee or tea. The online booking is efficient and easy to use. The facilities are excellent.
The assistant whom I dealt with, Charlotte, was extremely helpful. The whole process from reservation to storing my items was very smooth.
Everything was fine
The staff was extremely helpful and friendly, and they answered all the questions I had!
Very helpful and personable staff on the phone and at the storage unit.
Extremely professional and customer-orientated.
Excellent
Couldn't fault it.
I have used Big Yellow before and, as then, the current rental was very easy to set up; indeed, the staff (Charlotte at one Oxford site and James at the other [both on Horspath Estate]) could not have been more helpful. The rental rate is very competitive and the half-price offer on the initial weeks of rental is an unexpected bonus!
Answered earlier in survey