Customer reviews for Oxford Self Storage

Fantastic service. Found the extended access very useful. A tad pricey, but worth it. Thanks Big Yellow!

The staff could not have been more helpful and clear when I phoned in a panic on a Friday afternoon and needed to get my house contents stored that day. The various pin codes are fiddly but the explanations were clear. However, we had to move some items in out of hours, and the music playing throughout the night was dreadful - at a frequency and volume that made it feel like we were in a torture chamber! Clearly there needs to be some sound, but it was extremely unpleasant.

The staff in Oxford are excellent and are very fiendly. They took time to explain everything clearly.

The staff were exceedingly helpful and made everything about the service straightforward and useful. I would DEFINITELY use this again.

The staff at Big Yellow and at the Oxford store in particular has been truly fantastic in helping me through difficult times of my life from moving house to major home improvements despite being very ill most of it. A big thank you for all your support, understanding and professionalism. It is ever so nice to know that there is exceptional customer help and excellent safe storage facilities at your door step. Keep this gem of service going as it is quite rater nowadays. Many many thanks once more.

Unlike my experience with the storage facilities in the US, my experience with this store has been very positive. I felt secure with their security system. The whole experience (from checking-in to loading) was pleasant. I was happy with the climate inside the storage facility. I noticed people used the facility for a variety of reasons, to store art work, office documents, architectural drawings, construction material, furniture, etc.

This was my first time using storage. The staff were very helpful and full of useful advice. I'd thoroughly recommend using Big Yellow. to anyone.

I have been very pleased with my experience with Big Yellow in Oxford so far, the staff have all been very friendly and helpful from when I first enquired to when I started using the facility, it has been straightforward to set up and use, no problems at all!

All staff in the Horspath branch have been invariably efficient, polite and helpful. They have made the ghastly process of decluttering the house almost pleasant! Many other organisations could learn a lot from them.

Friendly staff, well kept facility, very secure I would recommend it highly