Customer reviews for Oxford Self Storage

Really helpful staff, excellent location, couldn't be easier.

The staff at Big Yellow in Cowley are always very helpful and the facilities are excellent. Never a problem entering/exiting facility and unit very secure

I have never had any problems with storing my items at the Big Yellow in Oxford. I always know my belongings are safe and secure, and whenever I visit the store I am greeted in a warm, welcoming manner. The staff are incredibly accommodating, and always willing to help. No other shop or business has ever surpassed Big Yellow on customer service - it simply is the best.

The young woman who showed me round, took my booking and then made everything work for me on my first visit (30 May, around midday) was really excellent - a credit to the company. I think she has now moved from the Oxford store to another Big Yellow. She deserves a special commendation.

I think so - I'd used Big Yellow a few years ago, but when I needed more storage again, I checked out the competition as well. I needn't have bothered: Big Yellow seemed to have a cleaner, more brightly lit storage area, the staff were consistently polite and helpful, and the price was competitive. They also offer access earlier and later in the day, which I found especially helpful. Highly recommended.

Tina (the manager) was an excellent host and had the patience to understand our needs to propose the best option.

BYS is an excellent company. Very easy to get quotes and book online, always followed up with a courtesy call. The staff are friendly and professional. I thoroughly recommend BYS!

The service offered by your team at Oxford is both professional, brisk yet friendly. It is also a compliment to the Company's attitude to its staff that in a high employment area like Oxford you have retained the same staff at this store for several years now - which helps when returning for service from time to time as we do. Well done and keep it up.

I've used the Oxford store twice and have not been disappointed on either occasion. The staff have always been incredibly helpful, and I feel reassured each time that my possessions are safe and secure. Many thanks indeed.

Easy convenient service with helpful staff and a well organised site.