Fantastic customer service from Michelle, very helpful and understanding when we're going through a difficult situation. Lovely cup of tea from Amelia also
Tina
16 Jan 2024
Fantastic customer service from Michelle, very helpful and understanding when we're going through a difficult situation. Lovely cup of tea from Amelia also
Friendly and knowledgeable Explained everything clearly and patiently
The staff were friendly and welcoming and explained the contract requirements and billing clearly and this was also continued through the building tour and the access/leaving process explanation.
Everything was very easy but also through
Everything really straightforward and everyone we spoke to was really helpful.
Throughout the whole process I have been extremely impressed by the professionalism and friendly nature of the staff. Michelle and Sam were incredible, the way that they dealt with me on the phone and in person. The facility is excellent, it is clean, spacious and exceptionally well thought out. Thank you Michelle, Sam and Big Yellow for making our moving house experience so much better. Great job.
Everything. Very professional Very clean premises
Michelle was really helpfull and explained everything clearly. She made the whole transaction really easy and straightforward.
Ease of use, convenience, value, friendly staff Michelle and Amelia!
Very efficient & prompt. Great explanation. Easy to register. Michelle extremely friendly with a lovely cup of tea.