Customer reviews for Poole Self Storage

4.8 out of 5 stars
1229 reviews
Fantastic customer service from Michelle, very helpful and understanding when we're going through a difficult situation. Lovely cup of tea from Amelia also
Tina
16 Jan 2024
Friendly and knowledgeable Explained everything clearly and patiently
Michael
3 Jan 2024
The staff were friendly and welcoming and explained the contract requirements and billing clearly and this was also continued through the building tour and the access/leaving process explanation.
Hugh
21 Dec 2023
Everything was very easy but also through
Edward
10 Dec 2023
Everything really straightforward and everyone we spoke to was really helpful.
Catherine
5 Dec 2023
Throughout the whole process I have been extremely impressed by the professionalism and friendly nature of the staff. Michelle and Sam were incredible, the way that they dealt with me on the phone and in person. The facility is excellent, it is clean, spacious and exceptionally well thought out. Thank you Michelle, Sam and Big Yellow for making our moving house experience so much better. Great job.
Andrew
10 Nov 2023
Everything. Very professional Very clean premises
Alan
10 Nov 2023
Michelle was really helpfull and explained everything clearly. She made the whole transaction really easy and straightforward.
Paul
6 Nov 2023
Ease of use, convenience, value, friendly staff Michelle and Amelia!
Faye
29 Oct 2023
Very efficient & prompt. Great explanation. Easy to register. Michelle extremely friendly with a lovely cup of tea.
Stephen
26 Oct 2023