very professional staff especially Michelle who made the process a pleasure. Online booking saves a lot of time.
Ian
18 Dec 2021
very professional staff especially Michelle who made the process a pleasure. Online booking saves a lot of time.
The whole process was very good, from ringing back nearer to when a space was needed, sorting out a competitive quote and explaining the process required to complete the online details. The person we spoke to was very helpful and remembered us when we actually went in to pay.
The Staff were particularly helpful to me because this was the first time I had used Big Yellow Boxes and it was difficult to understand all the business involved. Thank you.
Customer service Steve Lambert was very friendly, thorough and efficient. He explained the storage system very well and also helped me with a future enquiry.
Great service, used you before. Hence back again
Your member of staff, Michelle, was very friendly, helpful and informative. I found the whole facility very clean, user-friendly and efficient.
Customer service in store and website process to upload details like photo ID
Clear and concise explanation of rental charges and insurance. Staff friendly and knowledgable. A good experience that I would recommend to anyone else looking for storage.
Very helpful and nothing seems to much trouble with enquiries
Both online and face to face communications clear, professional and concise. Pricing easy to understand and competitive.