Customer reviews for Poole Self Storage

4.8 out of 5 stars
1162 reviews
very professional staff especially Michelle who made the process a pleasure. Online booking saves a lot of time.
Ian
18 Dec 2021
The whole process was very good, from ringing back nearer to when a space was needed, sorting out a competitive quote and explaining the process required to complete the online details. The person we spoke to was very helpful and remembered us when we actually went in to pay.
Nigel
12 Dec 2021
The Staff were particularly helpful to me because this was the first time I had used Big Yellow Boxes and it was difficult to understand all the business involved. Thank you.
Wendy
10 Dec 2021
Customer service Steve Lambert was very friendly, thorough and efficient. He explained the storage system very well and also helped me with a future enquiry.
Julie
9 Dec 2021
Great service, used you before. Hence back again
Adrian
7 Dec 2021
Your member of staff, Michelle, was very friendly, helpful and informative. I found the whole facility very clean, user-friendly and efficient.
Lubos
28 Nov 2021
Customer service in store and website process to upload details like photo ID
Laurence
28 Nov 2021
Clear and concise explanation of rental charges and insurance. Staff friendly and knowledgable. A good experience that I would recommend to anyone else looking for storage.
Mark
21 Nov 2021
Very helpful and nothing seems to much trouble with enquiries
John
16 Nov 2021
Both online and face to face communications clear, professional and concise. Pricing easy to understand and competitive.
Stephen
9 Nov 2021