Ease and efficiency
Norman
30 Mar 2017
Ease and efficiency
Good access to premises, very useful trolleys, helpful and friendly staff. Jeni was very professional.
Price matching. Ease of access to storage. Professional staff
Whole process really easy, friendly staff who can fully advise on every requirement. Full ability to view units and physically see the size / space. Secure self service for fuss free visits to the unit. Online check in reduces waiting time on the first day.
Very competitive quote that no one could price match. Friendly, helpful and polite staff
Friendly staff, good price, easy access to all of the storage area area, great location and the 75 foot unit is clean and tidy
A top score from me for Daniel and Jenny, in the Poole store, who are friendly and professional and treat you as an individual. They explained everything clearly and have said to just pop in if I have forgotten how the system works.
Very happy with the courtesy, customer service. Seems a very organised operation. Only slight whinge - yellow is my favourite colour but I didn't get offered a free yellow pen! Fancied having one of those!
Everything very straight forward and fantastic customer service. We interacted with Danial and I think Katy? Both were very helpful and made the experience very positive.
Easy to get a quote and reserve unit online. Easy to set up the direct debit with the staff and they were helpful and friendly. I had a Groupon voucher so felt I was getting a good deal when combined with the 50% off for first 8 weeks offer. Storage facility is clean and modern and access to my unit is easy, but still secure.