Customer reviews for Poole Self Storage

Excellent efficient service

Very helpful front desk service from Sam at the Poole branch. Made the process quick and easy. Bright, clean storage depot. Friendly and helpful.

It was a really great storage unit great service the lady that helped us was amazing

The only storage place to use

Used them before and always found them to be reasonable, Joely was really helpful and took a lot of time to explain the finer details of the building and contract.

one word: michelle

Streaming polite and helpfulC

I had such a positive experience with Big Yellow Storage in Poole thanks to Michelle and Joely. From the moment I enquired, they were incredibly helpful, friendly, and professional. They even went the extra mile to price match, which made a big difference. What really stood out was how genuine and supportive they were throughout the whole process — nothing was too much trouble. On top of this, I was able to make a donation to their chosen charity, which Big Yellow kindly matched, showing their commitment to giving back to the community. Excellent customer service, great value, and a company with real heart. I wouldn’t hesitate to recommend Big Yellow Poole — especially Michelle and Joely — to anyone needing storage.

Amazing customer service. Can't fault the staff at all.

very easy to use and great service