Great staff. Genuinely friendly and couldn't be more helpful. Whole process of renting a storage room went smoothly, even though I decided on a different size room at the last minute.
We have had great service and made to feel welcome, nothing has been too much trouble. We are more than pleased with the service and the facilities available.
Very easy to use. Just good to be able to wheel your stuff in on a trolley and know that is it safe until needed. ery friendly staff.
I would have no problem recomending BIg Yellow in Poole. Staff attitude was excellent, service great and very helpful all round.
We have recently suffered an emergency at home and have had to pack up very quickly and move our belongings into storage until the problem is solved. The Big Yellow has been fantastic, quick and easy to sort the paperwork out and somewhere we are confident will look after our belongings.
Admittedly my first experience with renting storage space but I've been impressed with Big Yellow at every occassion. The Poole facility is excellent, clean secure convenient and very well run. The staff's attitude is excellent, very friendly & helpful and totally professional. I wouldn't hesitate in recommending Big Yellow Poole to my friends or family. Job very well done especially when you consider the poor service you suffer just about everywhere these days.
The staff are so helpful. Experienced enough to assess from looking if you have the right size option, and flexible with options to help you get the right selection. The location could be better; its in Poole, and I had to ship items from East Cliff. However, once there it is a massive yellow unmissable building in a easy accessible industrial estate. The actual building is fun to navigate, like a space ship in a movie. Very professional. Well secured. The staff seem to want to help you get the best options for your storage needs. Lots of discount offers available. Most importantly you feel like your items are secure and well looked after. It could always be cheaper, but you do get what you pay for.
I have used various storage companies over the years, I find Big Yellow a dream to use, espcially the out of hours access, as I work 8:30 - 6:00, but find getting in and getting to my unit no problems at all. the staff are all pleasent and polite.
WOuldn't know what a cubic Ft looked like so I was shown several sizes to help me decide
I have been very happy with the service I have recieved. The staff at Poole are so helpful and friendly, but very professional. I would recommend Big Yellow storage without hesitation